FACEBOOK CHATBOT ADS HOW TO
Take the new audience you created from responses, say people who are doing Facebook Ads:Īnd blast them with tailor-made content they’ll love! How to Distribute a Facebook Messenger Survey The final blow in the battle of unicorn Facebook Messenger chatbot surveys against donkey email surveys is follow-up messaging. Our survey’s collecting values for these variables:Īnd that’s how you slice and dice your survey responses!īonus Move: Blast new audiences with follow-up content in Facebook Messenger! Then, open the report in Excel to see people’s contact information along with their responses.
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To get your report:įirst, go to the Contacts tab and click “Export” to download your contacts as a. Export your survey responses.įinally, you’ll want to view your survey responses. So for example, if it turns out that most of our audience advertises on Facebook, we can blast Facebook Ad-specific content to these people. Save responses with attributes you can use to create audience segments for future messaging: When you collect survey data with Facebook Messenger automation, you get customer info you can use for future outreach. Add attributes to save critical survey response data to your Facebook Messenger contacts. Smooth, right? OK, so this next unicorn hack is the key to taking surveys to the next level. Look how easy it is for respondents to pick an option! If you’re looking to reduce friction and improve response rates, go with multiple choice buttons. When you’re designing your survey, you can choose multiple choice or free-form text responses. This lets you link to the next quick question after they’ve answered one question.
We’ve got a Quick Question video tutorial if you want to see how to add this widget to your chatbot.Įach survey question should be its own page in the group.
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It’s very similar to how you can create a poll on Facebook, but better.īut the best part of making a chatbot survey, you’re adding to a customer’s profile - and you can use that data to create audiences and inform future chatbot marketing follow-ups via Messenger.Ĭheck out our powerful Facebook Messenger hacks and put them to work for your business with Customers.ai’s free chatbot builder. Of course Facebook Messenger surveys do the job of collecting market research. Why a Facebook Messenger survey and not an email survey?Įmail surveys are donkeys while Facebook Messenger surveys are magnificent unicorns.įacebook Messenger chatbot surveys - UNICORNS: Today I want to show you how to conduct a simple survey using Facebook Messenger chatbots, like this one.
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